Description
Google IT Support Professional Certificate is a professional IT support training course and preparation for related exams, including the CompTIA A Plus exam, offered by the famous Google company . In fact, this course is your launch pad to start your IT career and you will acquire many practical and important skills during it. Through many practical examples and tests included in this course, you will be introduced to various topics such as troubleshooting, customer service, working with networks, operating systems, system administration, and security; topics that are considered fundamental and required skills to enter the IT support profession.
During this training, you will be introduced to various scenarios that occur for an IT support virtually and learn the solutions available for different situations. How to assemble a computer, simulate networking, write documentation effectively and efficiently, routing paths and subnets, wireless networking, device software management, public and asymmetric key cryptography methods, anomaly management and many more are among these scenarios and trainings. By acquiring the skills taught in this course, you can be employed in various job professions such as systems analyst, support specialist, database administrator, IT technician and computer specialist.
What you will learn:
- Acquire the skills necessary to succeed in entering the IT career.
- Perform routine IT support tasks and tasks such as assembling computers, wireless networking, installing software, etc.
- How to provide person-to-person support, from diagnosing problems to troubleshooting and fixing issues
- Familiarity with how to use different systems such as Linux, Windows, domain name systems, command-line interface (Command-Line) and binary codes
What skills will you acquire:
- Cryptographic techniques and algorithms
- Customer service and support, troubleshooting and problem solving
- Network protocols and modeling, DNS, IPv4
- Cloud computing
- And …
Google IT Support Professional Certificate Specifications:
- Publisher: Coursera
- Instructor: Google
- Language: English
- Training level: Beginner
- Number: 5 courses
- Course duration: 6 months, including 10 hours of work per week
Courses
Prerequisites
None! Whether you’re completely new to the field or have had some exposure to IT, this is the right program for you. If you are already familiar with the subject matter, you can skip directly to the graded assessments.
Pictures
Sample video
Installation Guide
After Extract, view with your favorite player.
Subtitles: English
Quality: 720p
This collection includes 5 different courses.
Changes:
Compared to the 2023/6 version, one lesson has changed (increased or decreased) in each course, and the courses have also been separated.
The 2025/1 version has a reduction of 3 lessons compared to 2023/6 and an increase in duration of 3 hours and 14 minutes.
File size
11.2 GB
Download link
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